Military FAQs

Are there any restrictions on the Epic Military Pass?

All Epic Military Passes have unlimited access to all Vail Resorts owned and operated resorts*. Liberty and Liberty Dependent Passes have unlimited access to Keystone resort only.  

Partner resort access is not included with Epic Military Passes including; Veteran, Active, Retired, Liberty and all Dependent Passes. For more information on resort access, please visit Epicpass.com/military

Does the Epic Military Pass provide access to the same international and domestic partner resorts that are on the Epic Pass?

Partner resort access is not included with Epic Military Passes including; Veteran, Active, Retired, Liberty and all Dependent Passes. For more information on resort access, please visit Epicpass.com/military

What if I want International or Partner access?

If you decide you want to ski at Telluride or at any international partner resorts, you may upgrade your Pass to the full access Epic Pass at any time prior to the start of the ski season. Please call Guest Services at (970)754-0088.

Will I be able to buy discount lift tickets to partner resorts such as Telluride and international resorts not included on my Epic Military Pass?

No, there will not be any discounts on partner resorts for military season Pass products.

Are there any restrictions on the Liberty Pass?

For eligible members of the United States Uniformed Forces and their immediate families, the Liberty Pass gives you unlimited unrestricted access to Keystone resort.

Do the Epic Military Pass and Liberty Pass products include discounts on rentals, ski school and lodging?

Yes, the Epic Military Pass and Liberty Pass are eligible for Epic Mountain Rewards. Full details of Pass Holder discounts and benefits can be viewed here: https://www.epicpass.com/benefits/view-all-benefits.aspx

What are Ski-With-A-Friend Tickets and how many do I receive?

As a valued Epic Military Pass Holder or Liberty Pass Holder, your Pass will come with 6 discounted, single day lift tickets loaded onto your Pass for friends and family. Ski-With-A-Friend Tickets vary in price based on the date you plan to visit and can be purchased at all valid resort ticket windows.

Starting in the 2024/2025 season, Ski-With-A-Friend Tickets will also be compatible with mobile access on the My Epic app, so you can head straight to the lift together. At the lift, please ensure you (the Pass Holder) scan first, activating the Ski-With-A-Friend Ticket, then have your friend scan second and you'll be off to enjoy your day.

Will the Epic Military Pass or Liberty Pass offerings have Buddy Tickets?

No, Buddy Tickets are not offered on Epic Military Pass or Liberty Pass. All Military Pass offerings come with 6 Ski-With-A-Friend Tickets.

What are the Summer benefits at Vail Resorts for Epic Military Pass Holders?

If an Epic Military Pass or Liberty Pass is purchased in the spring in U.S and Canada, you will receive Epic Mountain Rewards summer benefits and free summer lift access at all Vail Resorts owned and operated resorts in North America. Summer lift access is for sightseeing only and does not include bike haul.

Where can I purchase an Epic Military Pass (Active/Retired or Veteran) or Liberty Pass?

Please visit www.epicpass.com/military for information on how to purchase your Military season Pass for next season. Guests are encouraged to purchase their season Pass as early as possible to get the lowest price on your season Pass.

If I paid $49 down, when is my balance payment due?

The final balance for your Season Pass(es) will be charged in mid-September.

Are the Epic Military Pass or Liberty Pass refundable?

No. Season Passes are non-transferable and non-refundable except where provided by Epic Coverage.

How does Epic Coverage work for the Military Pass offerings sold on EpicPass.com?

Epic Coverage is included for all Pass Holders, and provides refunds associated with certain personal events, including illness, job loss, and injury. It also expands coverage to protect you from certain resort closures. Please refer to the Epic Coverage Terms and Conditions which are available for viewing or downloading here.

What if I am Auto Renewed into another Epic Pass product, but qualify for an Epic Military Pass or Liberty Pass?

If you are Auto Renewed into another Pass product, but qualify for one of the Epic Military Pass or Liberty Pass products, you are able to exchange into the Epic Military Pass or Liberty Pass. Please call Guest Services at (970)754-0088.

Are the Military Pass offerings (Epic Military Pass and Liberty) eligible for Auto Renew?

Yes. The Epic Military Pass for Retired and Veteran military are eligible for the Auto Renew program. However, Auto Renew is not available for adult or child dependents of retired or veteran military personnel and is not offered to active military personnel or their dependents.

Are Epic Military Pass and Liberty Pass eligible for Epic FlexPay?

Yes. To learn more about Epic FlexPay, click here.

Further Questions

For any further questions please contact Guest Services at (970)754-0088.

Why do I have to go through a verification process?

This offer is exclusively reserved for the men and women of the United States Uniformed Forces (for the Epic Military Pass and the Liberty Pass), as well as service members from Australia and Canada (for the Epic Military Pass), and their qualifying dependents. To ensure eligibility, we require a military status verification process.

How will verification work?

United States Uniformed Forces Verification process will be initiated within the checkout flow of the military pass purchase. Depending on your military status, this may happen automatically prior to purchase, or there may be additional documentation needed to verify your eligibility. You must verify each pass individually, including any spouses or dependents for all Military Pass products.

For Australian service member eligibility and verification process, click here.

For Canadian service member eligibility and verification process, click here.

What kind of proof is required if I am not instantly verified?

Below is a list of approved forms of military identification:

• DD214
• Orders
• VA Service Connect Card
• Official letter – VA
• LES dated within 90 days
• Record Briefs ARB/ERB/ORB (US Army)
• Honorable Discharge Certificate
• NGB form 22
• Retiree Account Statement (eRAS)
• DD1300

PLEASE NOTE: Per Title 18, US Code Part I, Chapter 33, Section 701., military ID's will NOT be accepted as a form of verification.

What happens if I cannot prove my affiliation?

All military organizations give its members some kind of official document that we'll accept, but in the event you are unable to provide us with an acceptable proof of affiliation, we will not be able to verify you and cannot offer you access to the Epic Military Pass or Liberty Pass. Please contact Guest Services at (970)754-0088 to upgrade to one of our other season pass options.

I have verification questions not covered here. What do I do?

For questions about the verification process or eligible forms of verification, please contact SheerID using this form. For questions about the Epic Military Pass including access, use the chat function.

What if I am Active duty (or in the Reserves/Guard) and get deployed and am unable to use my pass?

Epic Coverage is included with all passes, and provides refunds associated with certain personal events, including illness, job loss, injury, and deployment. If you are unable to use your pass during the Core Season because after you purchase your pass, you or your Domestic Partner are called to military service, your military leave is revoked, you are deployed or you are reassigned to a different duty station that is 100 or more miles further away from any resort covered by your pass than your current assigned duty station, you may be eligible for a refund. The amount of your refund will vary based on how many days you have used your pass and whether you have a General Season Pass or a Fixed Season Pass. Please refer to the Epic Coverage Terms and Conditions which are available for viewing or downloading here.

I purchased my Epic Military Pass or Liberty Pass online but have not yet received the actual pass. Can I access the eligible resorts?

If you are a renewing Pass Holder and purchased the same pass as last season, continue using your current pass card next season as you will not receive a new card in the mail. If you lose your pass, please go to your local lift ticket window or contact Guest Services at (970) 754-0030.

If you are a new Pass Holder or purchased a different pass from last season, you will have the option during the purchase process to elect to:

• Use Mobile Pass on the My Epic app

or

• Receive your physical pass card in the mail after uploading a photo and signing a Release of Liability.

If you elected to receive a physical card but it has not yet arrived, you can download the My Epic app and log into your account to access your Mobile Pass, or bring your Epic Military Pass or Liberty Pass confirmation email and photo ID to any Vail Resorts owned-and-operated Pass Office in North America to have a physical card issued.

The release of liability must have been completed for your Season Pass to be active, and you must have successfully completed the military verification process. If you have questions about your Epic Military Pass or Liberty Pass, please call Guest Services at (970)754-0088.

What happens if I lose my pass?

If you lose your Epic Military Pass or Liberty Pass, please go to your local lift ticket window or contact Guest Services at (970)754-0088.

Is there child pricing on the Epic Military Pass or Liberty Pass?

Yes. The Epic Military Pass for Veterans and Veteran Dependents includes pricing for children under 18 years of age. The Liberty Pass includes child pricing for United States Uniformed Forces dependent children under 18 years of age.

Note: The Epic Military Pass for Active and Retired Military and their Dependents is for any Active or Retired military member or their dependents, including child dependents.

Will you be offering a Senior Military Pass?

No, we will not be offering a Senior Military Pass, as the Epic Military Pass and Liberty Pass are the best value for access to all of our resorts for all qualifying guests.

Who qualifies for the Epic Military Pass for Active/Retired Military and their Dependents?

In the U.S., the following military personnel and their families qualify for an Epic Military Pass:

• Active-Duty (full-time): A person who is currently serving on active duty in the military full-time (serving on Title 10 orders for 30 days or more).
• Reserve & Guard Forces: A person in the Reserve or National Guard is not full-time active-duty military personnel, although he or she can be deployed at any time should the need arise. Members of the Reserve & Guard are eligible for the Epic Military Pass (Active/Retired/Dependent) if they are currently serving in the Reserves or National Guard (serving on Title 32 orders). (This offer does not apply to members of the IRR – Individual Ready Reserve.)
• Retired: A military retiree is any former member of the military branches above who is entitled, under statute, to retired, retirement, or retainer pay. Examples include, but are not necessarily limited to, spending 20 or more years in the military, or permanent retirement by reasons of physical disability.
• Active/Retired/Reserve/Guard Forces Dependent: Registered Dependents of Active/Retired Military members, including spouse and child dependents. Parents of military members are not included, as well as children who are no longer dependent. Definitions for age/eligibility requirements are defined by the military and Department of Defense. For active/retired dependents, all should have or qualify for DD Form 1173.
• Gold Star Families: A surviving spouse, child, parent, or sibling of a fallen Service Member. Gold Star Family Members are eligible for the Retired Dependent Pass. Verification can be provided through Uniform Service ID, Privilege Card for Spouse/Family members, Gold Star ID. Note: this is the only case for which parents or siblings are considered eligible as dependents.

Definitions for age/eligibility requirements are defined by the military and Department of Defense. For more information on Department of Defense definitions and qualification standards, please visit www.cac.mil

Who qualifies for the Epic Military Pass for Veterans and Veteran Dependents?

In the U.S., the following military personnel and their families qualify for an Epic Military Pass:

• Veteran: A person who served in the active military and who was discharged or released under conditions other than dishonorable.
• Dependent: Veteran Military member's spouse and any child dependents. Parents of military members are not included, nor are children who are no longer dependent. Definitions for age/eligibility requirements are defined by the military and Department of Defense*.

*For more information on Department of Defense definitions and qualification standards, please visit www.cac.mil

What are age/eligibility requirements of Child Dependents in the Military?

Registered dependents aged 16+ will verify their passes using their own credentials and registered dependents under the age of 16 will verify their passes using their military sponsor's credentials. Children and spouses of veterans will verify their passes using the veteran's credentials.

What if I am a service member or dependent in Australia or Canada?

Service members and their dependents from Australia and Canada are eligible for the Epic Military Pass offering. They are not included in the Liberty Pass offering. Details on military eligibility and verification process for Australian service members can be viewed here, and for Canadian service members can be viewed here.

What military branches are eligible for the Epic Military Pass and Liberty Pass offerings?

In the United States, this includes anyone currently serving in, or veterans of, the U.S. Army and Army Reserve, Army National Guard, U.S. Navy and Navy Reserve, U.S. Air Force and Air Force Reserve, Air National Guard, Marine Corps and Marine Corps Reserve, Coast Guard and Coast Guard Reserve, U.S Public Health Services Corp and National Oceanic Atmospheric Administration commissioned officers.

The Epic Military Pass offering also includes service members from Australia and Canada – details on military eligibility and verification process for the Canadian Armed Forces can be viewed here and for the Australian Defense Force can be viewed here.

I am a qualifying Military Dependent. What if the service member doesn’t buy an Epic Military Pass or Liberty Pass? Will I still be able to?

Yes, we want to honor all families who have members who are serving or who have served. With proper dependent verification, you and your family can still purchase the appropriate Epic Military Pass (for United States Uniformed Forces and service members of Australia or Canada and their dependents) or Liberty Pass (for United States Uniformed Forces and dependents only).

Who qualifies for the Liberty Pass?

In the U.S., the following military personnel and their families qualify for a Liberty Pass:

• Veteran: A person who served in the active military and who was discharged or released under conditions other than dishonorable.
• Active Duty (full-time): A person who is currently serving on active duty is in the military full-time.
• Reserve & Guard Forces: A person in the Reserve or National Guard is not full-time active-duty military personnel, although he or she can be deployed at any time should the need arise. Members of the Reserve & Guard are eligible for the Epic Military Pass (Active/Retired/Dependent) if they are currently serving in the Reserves or National Guard. (This does not apply to members of the IRR – Individual Ready Reserve.)
• Retired: A military retiree is any former member of the uniformed services who is entitled, under statute, to retired, retirement, or retainer pay. Examples include, but are not necessarily limited to, spending 20 or more years in the military, or permanent retirement by reasons of physical disability.
• Dependent: Immediate family (spouse and dependent children only) or Registered Dependents of Active/Retired/Veteran Military members. Parents of military members are not included, nor children who are no longer dependent. Definitions for age/eligibility requirements are defined by the military and Department of Defense.

Are any other country’s military organizations eligible?

Members of the United States Uniformed Forces, the Canadian Armed Forces, and the Australian Defence Force are currently eligible for the Epic Military Pass.